Guest service directory
Magyar DeutschAccessible hotel
Our hotel complies with the accessibility requirements, our guests can access all the services of the hotel in a wheelchair as well.
Cleaning
We clean our hotel daily, in case of longer stays we change the sheets twice a week. In case you would like to have clean sheets every day, please inform our staff at the reception.
Elevator
Our hotel is equipped with an elevator that can be used by children only with adult supervision.
Minibar
Each hotel room is equipped with a minibar refrigerator for our guests’ convenience. Upon request, the minibar can be stocked according to the pre-set list. The list can be accessed via the QR code placed on the refrigerator door or during the booking process in the upsell section.
Playing corner
Occasionally we have a playground or a cinema room in the conference room or in the hall in front of it (first floor). For more information ask our staff at the reception.
Radio
Among our TV-channels you can also found radio channels.
Reception available 16 hours a day
The hotel reception is available to guests from 6:00 a.m. to 10:00 p.m. Please contact us at +36 541 100.
After this time, the security service will assist if needed.
Renting a bike
You can rent electric bicycles, child’s bicycles, even child seats.
Room service
Room service is available from 6–21, its fee is 2000 HUF/occasion. Please, dial 5 on the phone.
Security
The area is monitored by a CCTV-system.
Sewing kit
The sewing kit can be found in the wardrobe.
Shutter
The electric shutters can be operated with the switch on the wall next to the window.
Swipe card entry system
Our hotel rooms can be opened by swipe cards; it is also required to slide it into the small mount on the wall next to the door to turn the electricity on in the room. We recommend to keep your eye on your card for your own safety. If you would like to access the spa, please take your card with you.
Checking in and out
The process of checking in and checking out happens at the hotel reception of the Barack Thermal Resort, where the keys should be handed over on the day of checking out at the time agreed in advance.
Cleaning
In case of longer stays the apartments are cleaned and the textile items are changed once a week. If you would like to use cleaning service inform us about it at the reception.
Furnishing
It is not allowed to take the furnishing and other articles out form the apartment. In case of renting two or more apartments, please do not take these items from one apartment to the other. Our guests have financial responsibility if the articles or the furnishing get damaged because of improper use. If any articles get damaged, you should inform our staff at the reception immediately about it.
Important information
In case our guest does not observe our rules, the owner has the right to cease giving accommodation, and has the right to refuse giving the services in connection with it before the end of agreed time.
Please, use our apartments only in the numbers agreed at the reception when checking in.
If there are any changes in the numbers during your stay, inform us about it at the reception.
Attention! If the temperature is under 0 degree Celsius, the grounds can become icy and slippery. Our maintenance team does its best to fence the danger (cleaning snow with the use of anti-skid, environmentally friendly products).
We still suggest our guests to be careful to avoid accidents around the apartments, on the balcony of the apartment, and in the area of the spa.
In case of accidents or any exceptional events inform our staff at the reception!
Reception 0-24: +36 76 541 100
Laying fire
Laying fires are only allowed at the designated spots of the Barack Natura Apartments. Laying fires are only allowed at the designated spots.
Parking
Parking facilities can be found directly on the grounds of the Barack Natura Apartments. There is one parking space for every apartment. If you have more vehicles, you can use the parking lot in front of the entrance of the area.
Pool
The seasonal pool (can be used from May to September) on the grounds of the Barack Natura Apartments is opened from 9:00 to 21:00. The pool cannot be used between 21:00 and 9:00, please, keep the gate of the pool closed. The swimming pool can only be used by our guests at their own risk.
Reception available 16 hours a day
The hotel reception is available to guests from 6:00 a.m. to 10:00 p.m. Please contact us at +36 541 100.
After this time, the security service will assist if needed.
Security
The area is monitored by a CCTV-system.
Towels
The white towels in the apartment can only be used in the apartments, please do not take them with you into the spa. The wellness towels can be used into the spa.
Accessible apartments
Four of our apartments are designed for handicapped people, the houses comply with the requirements of accessibility.
Checking in and out
The process of checking in and checking out happens at the hotel reception of the Barack Thermal Camping, where the keys should be handed over on the day of checking out at the time agreed in advance.
Cleaning
In case of longer stays the apartments are cleaned and the textile items are changed once a week. If you would like to use extra cleaning service inform us about it at the reception.
Important information
Please, use our apartments only in the numbers agreed at the reception when checking in.
If there are any changes in the numbers during your stay, inform us about it at the reception. Visitors can only enter with a valid spa entry ticket.
Visitors are required to leave the campsite until 22:00.
Attention! If the temperature is under 0 degree Celsius, the grounds can become icy and slippery. Our maintenance team does its best to fence the danger (cleaning snow with the use of anti-skid, environmentally friendly products).
In case our guest does not observe our rules, the owner has the right to cease giving accommodation, and has the right to refuse giving the services in connection with it before the end of the agreed time.
We suggest our guests to be careful to avoid accidents around the apartments, on the balcony of the apartment, and in the area of the spa.
In case of accidents or any exceptional events inform our staff at the reception.
It is forbidden to lit fire on the grounds of the campsite.
Reception 0-24: +36 76 541 100
Laying fire
Laying fires are only allowed at the designated spots of the Barack Thermal Apartments. Laying fires are only allowed at the designated spots.For more information on fire regulations, see the on-site policy.
Parking
Parking facilities can be found directly next to the apartment. Please do not use camping sites for parking.
Reception
The reception of the Barack Thermal Camping offers its services to our guests from 8:00 to 20:00 every day, but in case of any problems, our colleagues are available 0–24 at the reception of the hotel. The reception in the Campsite is open from October till April (Sunday-Thursday) 8:00-16:00, (Friday-Saturday) 8:00-20:00, from May till September every day 8:00-20:00.
Time for rest
Please, during the time of the night rest (from 22:00 to 6:00) do not enter the ground of the camping with any vehicle. During these hours you can use the parking sites (not monitored) in front of the spa. During the nights our guests can use the small entrance gate to enter on foot. We have a quiet time between 12:00 and 14:00 in the camping. Please do not disturb each other’s rest in these hours.
Towels
The white towels in the apartment can only be used in the apartments, please do not take them with you into the spa. The wellness towels can be used into the spa.
TV
For the Hungarian and German indoor unit of the TV there are different (Hungarian, German) remote controls available. The TV has a separate remote control, it can be used after turning on the chosen indoor unit as well. It is important to turn the chosen indoor unit on as well.
Security
The area is monitored by a CCTV-system. In the absence of the reception, we provide a night guard service at night for a peaceful rest. The main gate of the campsite is closed from 10 p.m. to 6 a.m. You can only drive through the small gate.
Air conditioning
Our accommodations are air-conditioned. In the room and apartments the air conditioning can be controlled individually. The controller of the heating is on the wall. You can set the desired temperature individually. If you have any questions, ask our staff at the reception.
Check-in, check-out
Checking in from 15:00, checking out until 11:00.
Conference
The naturally lighted conference room of our hotel (with separable section rooms and up-to-date technical equipment) is an ideal location for conferences, training courses, family gatherings and lectures.
Early check-in, late check-out
Depending on how booked we are, we could offer early check-in possibility to our guests. In this case the accommodation can be occupied from 10:00. The price of this service is 8 000 HUF/accommodation unit. The price of late check in is 10 000 HUF/accommodation until 14:00, or 15 000 HUF/accommodation unit until 18:00.
Health care
At our health care department for musculoskeletal, gynacological and peptic complaints our specialist offer a personalized health package, even for 1–2 days. For further information please contact the reception of our health care department. Phone: +36 76 541 100.
Manager on duty
Every day from 8:00 a.m. to 9:00 p.m., a duty manager represents the complex.
Map
You can find town maps and maps of the complexes at the reception.
Phone
International or domestic phone calls can be made at the reception.
The fees of the phone calls can be found below:
Domestic calls: 60 HUF/minute
International calls to a European country: 150 HUF/minute
Programs
You can find information about the sights and programs of the area on the information board of the community spaces, at the reception, in our daily Barack Newsletter and at our website: www.barack.hu.
Reception available 16 hours a day
The hotel reception is available to guests from 6:00 a.m. to 10:00 p.m. Please contact us at +36 541 100.
After this time, the security service will assist if needed.
Sauna
In the spa a modern sauna world – Finnish sauna, infrared sauna, Stollen sauna, steam chamber, salt chamber, rose apricot aromatic sauna, Kneipp water treader, sinking pool, tepidarium, sandy resting room and free use of sauna sheets and mineral water coupons – is waiting our guests.
Opening hours in the seasons:
April–October: 10:00–19:45
October–April:
Sunday to Thursday: 10:00 to 19:45
Friday and Saturday: 10:00 to 21:45
Sauna seance
A service for extra fee, a program that is organized from time to time and participation should be registered in advance. For the details ask our staff at the reception.
Shopping
Shopping opportunities are at 1–1.5 km distance from the complex; beach equipment and toys can also be bought in the spa and in front of the spa. Friday and Sunday mornings are market days in Tiszakécske. For further information please contact our staff at the reception.
Smoking
Smoking is forbidden on the grounds of the hotel. The smoking area is five meters apart from the main entrance. We have no smoking apartments. Smoking at the spa is only allowed at the designated areas.
On the grounds of the complex the compliance with the smoking regulations can be controlled by the inspectors of the ÁNTSZ as well. Those, who violate the regulations can be subjects of a fine as a result of an infringement procedure.
Spa
The entry fee of the spa is included in the prices of our rooms. On the day checking out our guests can use the services of the spa until its closing time, except for our camping guests, they until 11:00 a.m.!
Opening hours in the seasons:
April–October: 9:00–20:00
October–April:
Sunday to Thursday: 09:00 to 20:00
Friday and Saturday: 09:00 to 22:00
Between 7:00 and 9:00 the swimming pool can only be used by our guests at their own risk, since there is no pool supervisor available at that time.
Animation
During the high season and at holidays we offer our guests family programs organized by our trained animators, in the spa and at the hotel as well. We give detailed information about the daily programs in our program guide we put onto the tables at every breakfast, or at the reception.
Baby equipment
For our accommodations there are baby bathtubs, baby toilet seats and other baby care products available at the reception without cost.
Dry cleaning
If you would like to use our dry-cleaning service, inform us about it at the reception. We offer our dry-cleaning service for a fee with a deadline of 72 hours.
Gift items
Shop for souvenirs to return home with lasting memories from our complex. Whether it's the children's favorite, a Csöpi plush figure, or a car air freshener, it's still a piece of Barack.
Go-karts
Pedal go-karts are available for rent at the reception located within the camping area for an additional fee.
Internet
You can use free Wi-Fi in the complex. You can ask for an access code at the reception. In case you need any IT-support, consult our staff at the reception.
Internet terminal
It can be found on the first floor in front of the conference room.
Ironing
If you would like to use our ironing service, inform us about it at the reception.
Laundry service
We would like you to attach the laundry list to the dirty clothes in the laundry bag, and hand it over to the maid or to our staff at the reception. The clothes handed over until 9:00 will be ready until 16:00.
Medical consultations in the hotel
At the medical department of our hotel an angiologists, internal specialists and rheumatologists are waiting for our guests on Mondays. Call the reception for an appointment.
Nordic walking
Nordic walking sticks and sphygmometers can be picked up for free at our reception.
Playground gallery/toys
At the indoor part of the spa there is a spacious playground gallery for the children. You can require board games, chess, coloring book and PS controller or decks of cards at the reception.
Photocopying, printing
Photocopying and printing service are available at the reception for a fee.
Black and white one-sided: HUF 39 + VAT.
Color one-sided: HUF 55 + VAT.
Safe deposit box
You can put your values and belongings in the safe deposit box with the size of a laptop in our hotel rooms. The operational manual can be found on the top of the deposit box. To the guests of the Barack Thermal Camping and the Thermal Apartments we offer our safe deposit service at the reception of the camping.
There are safe deposit boxes available on the grounds of the spa at the entrance and at the sauna world.
Sewing service
If you would like to use our sewing service, inform us about it at the reception.
Shoe polishing
There is a shoe polishing machine at the entrance of the hotel for our guests.
Transfer
We offer transfer service when arriving or leaving the hotel, if needed. For more information ask the reception.
Wakening service
If you would like to use our wakening service, inform us about it at the reception.
Aqua bar
Drinks, hot dogs, sausages and friendly service is waiting for you at the heart of the spa. Drinks here.
Opening hours in winter: 9:00–22:00
Opening hours in summer: 9:00–21:00
Barack Bar
It is waiting its guests every day between 7:00 and 22:00.
Barack Restaurant
The restaurant of our hotel is open four our guests between 7:00 and 21:00.
Breakfast: Between 7:00 and 10:00. If you require a cold breakfast pack or apartment half-board, please inform our staff at the reception about it the day before, until 18:00.
Dinner: Between 17:30 and 21:00
Beach buffets
You can find a wide range of beach food in our spa, from lángos to fried fish, from hamburgers and hot dogs to ice cream and mini doughnuts. Nothing is missing from the row of the classical beach food.
Cocktail bar
Authentic beach atmosphere in the center of the pools, right next to the round fun pool. It offers cooling beverages and cocktails to our guests during the summer.
Cold buffet
Our apartments are self-catering accommodations, but we offer the possibility to order Hungarian-style cold plates for 2 or 4 people. For the further details ask our staff at the reception.
Éva mama’s kitchen
In the seasonal self-service restaurant of the spa everything is freshly made. A slice of the Alföld with its traditional taste.
Thermal Restaurant and Café
Our restaurant can be found in the spa, and it is opened during the opening hours of the spa every day.
Opening hours in winter: 11:30–22:00
Opening hours in summer: 11:30–20:00